Credit Controller

We believe Got You Covered is up there with the best places to work in the UK. Our state of the art office is prestigiously located right outside the legendary Twickenham Stadium. We're proud to have been shortlisted as finalists for Personal Lines Broker of the Year at three elite industry award ceremonies in 2021. We have a young, vibrant and diverse workforce that are invested in being the best at what we do.

Role and responsibilities

  • Reconcile incoming payments, and allocate mismatches
  • Initiate legal proceeding, creating particulars of claim
  • Raising queries with finance company and underwriters
  • Raise Shortfall Claims
  • Chase due and late customer payments in-line with company policy
  • Dealing with all queries relating to debt
  • Record customer credit control dialogue in company system
  • Enforce the agreed credit limit and maintain relevant data
  • Generate and circulate weekly new account and bad payer’s reports
  • Enter customer payments to accounting system
  • Provide additional support to the Accounts department, as and when required
  • Ad hoc duties

Essential skills and experience

  • Experience with Word and Excel (intermediate level)
  • Experience in the insurance industry
  • Telephone experience of outbound and inbound calls
  • Excellent communication skills, both written and oral
  • Team player with the ability to flex requirements to meet the needs of the business
  • Experience of working towards and achieving targets

Beneficial, but not essential

  • Experience with Open GI software (intermediate level)
  • Experience with motor insurance
  • CII qualification


  • £19,000.00-£24,000.00 per year

Apply now...

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